This is a product to help small businesses with one or two phone lines adapt to people working in different locations, and buying more over the phone. For Larger businesses see EasyRoute+.
There is no need for any new equipment, you divert your number to our system and we manage the call for you.
In this example there are fewer staff in the shop, and more staff at home, dealing with orders and accounts etc. The customer just selects the service they are looking for and we route the call.
Call reporting gives management and users access to call analytics in an easy to digest format.
Empower management to improve an organisation.
You have the data, now what do with it? Adapt your IVR to optimise call flow. It’s really that simple. Our VoIP call reporting is that easy to use, no manual is needed.
The system can be easily changed online. It also has time conditions, and voicemail facilities when calls don’t get answered.
Call us today for your free consultation!
UK: 0800 912 1000 | ROI: 1800 855 111