Creating Clever Connections
The Clarity Blog

It is common in modern homes these days to find that there isn’t a physical phone installed. Rather, people are opting to rely solely on their mobile phone. However, should the same be the case in businesses? Is it time do

How often have you heard someone in business say ‘I use my mobile for everything’ and then ask whether or not they really need a telephone system at all?  It’s certainly one of the most common points of discussion when I meet with perspective clients, particularly those

In recent times the trend of allowing or encouraging employees to use their devices at work has become increasingly popular for a variety of reasons, including potential increases in productivity and reduced cost to business. Companies should however assess whether

As the range of available communication options expands, many businesses are returning to more familiar, mobile communication methods similar to SMS or ‘text’ messaging. Business text messaging is one way that companies can adapt to suit their customers’ busy schedules and preferences, and can

Ask any businessperson what they view as the most important factor when choosing new technology or telecoms solutions and more often than not, they’ll say reliability. After all, having the latest technology at your disposal would be totally useless to

As consumers and businesses, we are producing and sharing more data than ever before, from personal details to information such as when and how we interact with each other. For businesses, collecting this data is so simple it can accumulate

Earlier this year, byphone, the revolutionary Voice over Internet Protocol (VoIP) platform developed by Clarity subsidiary Voxbit, achieved success at a major UK telecoms awards ceremony.  The product, which has received plaudits from customers and industry alike, was highly commended in the Best

Businesses are always in search of cost-effective ways to better understand the needs of their customers. They review analytics and compare results in order to identify the level of overall customer satisfaction, and to identify any gaps in business performance.    Whilst satisfaction ratings

Business owners have a plethora of responsibilities, including – and perhaps among the most important – over the security of company property, both physical and otherwise. That’s because maintaining strict control over security matters helps to ensure business continuity by