Make your customer journey stress free using EasyRoute IVR.
This is a product to help small businesses with one or two phone lines adapt to people working in different locations, and buying more over the phone. For Larger businesses see EasyRoute+.
There is no need for any new equipment, you divert your number to our system and we manage the call for you.
In this example there are fewer staff in the shop, and more staff at home, dealing with orders and accounts etc. The customer just selects the service they are looking for and we route the call.
Detailed call analytics, available anywhere on any device
Call reporting gives management and users access to call analytics in an easy to digest format.
Our easy to use graphing tools, immediately give the management team the information they need to focus their energy on and improve the businesses. They can even access it on any device, anywhere in the world.
Get the data,
make the change
Empower management to improve an organisation.
You have the data, now what do with it? Adapt your IVR to optimise call flow. It’s really that simple. Our VoIP call reporting is that easy to use, no manual is needed.
Testimonial
“A very professional company from the outset, it’s been 8 years of excellent customer service on a diverse range of products. We would have no hesitation in recommending Clarity Telecom as an A1 telecoms supplier.”
EasyRoute
Service includes:
A custom IVR
and call statistics
All for £27 per month*
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