See how other businesses have benefited from a new Clarity phone system.
Tom owns three shops and works from home. He currently has three phone lines (one for calls, one for the alarm and one for the fax) in each shop and two at home. He is frustrated that the shop phones are sometimes engaged (lost business) and at the cost. Tom introduced VOIP and was able to save 40% on the costs and now all the shops can ring each other at no cost. The shops can also receive more than one call, helping his business. Tom is so de- lighted with the system that he is now thinking of installing a VOIP phone systemwhich will link all the shops together and his office at home on the one virtual phone system. The cost of this is less than half the cost of a single phone system.
Mary has a number of international clients which she calls on the mobile all the time. Her mobile bill is enormous. She now uses low cost international calls. She still calls from her address book but the cost of the call is a fraction of her original cost.
Margaret works half the time in the office and is on the road the rest of the time. She is frustrated that she has to field so many calls on her mobile, and can’t transfer her mobile calls to anybody else to deal with. It can be a cumbersome bottle neck at times. Margaret started using the find me service, now all her phones ring simultaneously (her office phone, her mobile, her house phone and her VOIP phone). She answers the most convenient phone. If she is unable to answer the phone it transfers to her colleagues phone or onto her voicemail which is emailed to her. She finds that she is now got more control over her time.
Stan co-ordinates the delivery of services between sales, engineering and customer care. The department heads try to meet every day to review customer issues but find that the meetings slip much to customers frustration. They now have a conference call on Stan’s conference room for 15 minutes at the start of the day no matter where anybody is. With the Clarity conference room there is no charge for this so that they start using conference rooms daily whereas before they were put off by the cost.
Ian is the IT manager in a medium sized company. They had an ISDN 30 phone line which was only using 25% of its capacity. Peak simultaneous call volume were 4 outbound calls and 5 inbound calls. They switched to a IP link with a partial ISDN line as back up. They have saved 45% in line rental and a further 50% in call charges. They are now looking at incorporating all their remote workers into the office phone system for the first time.
Sandra manages fifteen small offices for a real estate agency. Each office had a phone system and 5 lines.They reduced the phone lines to two on the phone systems (providing redundancy) and adapted the systems to IP. They paid back their outlay in 4 months and now are saving 53% on their lines and call charge.They have just taken out one of the phone systems and replaced it with IP phones. This will allow the offices to all be part of the same phone network, and dramatically reduces maintenance costs. They also feel the system is more breakdown redundant as they have two types of lines into each office.
Gar runs a garage servicing business that is expanding rapidly. His phone system is an IP system. Each time he needs a new phone he just calls the office where a new configured phone is sent out to him. He plugs it in and the employee is ready to start.
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Chances are, your telecommunications needs aren’t the same as another company.
The best way for us to assist your business is to provide a telephony audit. We’ll highlight all the ways we believe your telephony could be improved, or your costs lowered, and work with you to get the most out of what you have.